1. The customer determines that the order is correct and pays, and we ship the goods in the agreed logistics within the specified time. 2. the goods are in transit, the customer suddenly initiates a full refund on the grounds of: suspected quality problems, wrong mode of transportation, 14 days no reason to return the goods, etc. 3. the goods arrived at the customer's destination, the customer is not willing to pay the shipping and return shipping costs, directly refused to accept, and again initiated a full refund, the reason is: false shipment. In the end, we covered the return shipping cost and refunded the remaining amount to the customer. The responsibility for this order was obvious.